You did what!?

Bold - Employee
Italics - Customer (On phone)

Car rental company, Anon speaking
Hi, my car was stolen.

Uh, okay. Let me look up your information
[...]

Okay sir, please tell me how the car was stolen.
I was just at the store for 5 minutes and my car was stolen.

Sir, did you lock the car with the alarm system?
No, I left the car running because I was only gone for 5 minutes! It's very close to my house.


[facepalm]