Bold - Employee
Italics - French customer
"Hey, I upgraded your car from a Hyundai Getz to a brand new Accent with 8 km on the meter"
-"I don't understand..."
"I upgraded your car.... You were supposed to get a Getz, I am giving you a brand new Hyundai Accent"
-"I'm sorry... Brand new?"
"Yes sir, brand new"
-"I dont understand, Is it not new?"
"IT IS BRAND NEW"
-"So not very new?"
"WE JUST GOT IT YESTERDAY IT HAS 8KM ON THE METER. IT IS THEREFORE BRAND NEW"
-"Oh. Okay...."
Italics - French customer
"Hey, I upgraded your car from a Hyundai Getz to a brand new Accent with 8 km on the meter"
-"I don't understand..."
"I upgraded your car.... You were supposed to get a Getz, I am giving you a brand new Hyundai Accent"
-"I'm sorry... Brand new?"
"Yes sir, brand new"
-"I dont understand, Is it not new?"
"IT IS BRAND NEW"
-"So not very new?"
"WE JUST GOT IT YESTERDAY IT HAS 8KM ON THE METER. IT IS THEREFORE BRAND NEW"
-"Oh. Okay...."
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