Saturday, 4 April 2009

I'm not lying! HONEST!

Bold - Customer (on phone)
Italics - Employee

Hi, I need a replacement car
What's the problem with the car miss?

The car-code (lock mechanism) won't let me start the car.
OK miss, I'll send a mechanic to you, and he should be there in about 2 hours. Where are you located?

I'm at a hotel in [southern most part of country, ~3 hours from nearest city] .
No, wait! I don't want a mechanic, I want a new car.

I can't send you a new car miss, because our mechanics know how to deal with this issue. The only justification for a new car would be if the mechanic fails to fix the problem or if the car's been through an accident and is not fit for driving.

Yes! THERE WAS AN ACCIDENT! We've been in an accident!
(in the background): "no no! don't say accident! say there wasn't any accident!"


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